SAFETY TIPS

At Nekpolymart.com, we are 100% committed to make your experience of selling and buying as safe as possible. Below are simple advice that will help to avoid the most common ways of scams and fraud.

Safety tips for Buyers

• Keep things local.
• Meet the Seller in person, check the item and make sure you are satisfied with it before you make a payment;
• Exchange items and payment at the same time. DO NOT make any payments before receiving an item;
• Use common sense.
• Avoid anything that appears too good to be true, such as unrealistically low prices, promises of quick money, offers to pay for releasing product from customs or whatever else;
• Never give out your financial information. This includes bank account details, ATM details , and any other information that could be misused.

Scams and frauds to watch out for:

Fake payment services: Nekpolymart.com does not offer any form of payment scheme or protection. Please let us know if someone offer such services;

Fake information requests: Nekpolymart.com will never send emails requesting your personal details. If you receive an email asking you to provide your personal details to us, do not open any links. Please report the email and delete it;

Fake fee requests: Avoid anyone that ask for ANY fees to buy or sell an item or service. Nekpolymart.com will never request ANY pre-payments from Buyers and does not allow items that are not located within the Poly Nekede Campus, so import and brokerage fees should never be required;

DO NOT accept requests to use money transfer services such as Mobile Banking. These services are meant for transactions between people who you know very well, many scams are run through them.

Safety tips for Sellers

Dos

• Always provide correct and detailed information;
• Answer the Buyer’s questions to promote his or her interest in your offer;
• Be sure about the buyer’s identity and purpose before closing deal;
• Meet your buyers in person in a public place before closing the deal.

Dont’s

• Don’t ask for prepayment! You should get money from Buyer only AFTER delivery is done!
• Avoid committing anything, which is not present in the product/service;
• Do not disclose personal information unless you are sure about Buyer’s intention;
• Do not be afraid to ask Buyers about their purpose of buying the product;
• Avoid meeting Buyers in a secluded area. Meet on campus where everybody will see you.

Nekpolymart.com’s safety measures

We work continuously to ensure you have a safe, enjoyable experience. Our safety measures include:

• Hiding your email address on ads you post to protect you from spam. 
• Making constant improvements of our technology to detect and prevent suspicious or inappropriate activity behind the scenes;
• Tracking reports of suspicious or illegal activity to prevent scammers from using the site.

Reporting a safety issue

If you have been the victim of a scam, please report your situation to us immediately. If you have been cheated, we also recommend you to contact your local police department. Please, use our Contact Us button on every Ad page to inform us of your issue.

Nekpolymart.com is committed to ensuring the privacy of its users and therefore does not share information about its users publicly. However, we are committed to the safety of our users and will cooperate with the police department if we receive any requests for information in connection with fraudulent or other criminal activity.